Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: December 15, 2024
Our Commitment to Privacy
At CharityConnect, we are committed to protecting your privacy and ensuring transparency about how we handle your data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information. By using our platform, you agree to the practices described in this policy.
Information We Collect
- Personal information you provide when registering (name, email, phone)
- Charity information including mission, location, and contact details
- Usage data and analytics to improve our platform
- Communication preferences and interaction history
- Location data when you use our map features (with permission)
How We Use Your Information
- To provide and maintain our charity discovery platform
- To verify charity legitimacy and maintain platform integrity
- To connect charities with potential donors and volunteers
- To send important updates about your account or our services
- To improve our platform based on user feedback and usage patterns
Information Sharing
- We never sell your personal information to third parties
- Charity profiles are publicly visible to help with discovery
- We may share aggregated, non-personal data for research purposes
- Legal compliance: We may disclose information when required by law
- Service providers: Trusted partners who help us operate our platform
Data Security
- Industry-standard encryption for all data transmission
- Secure servers with regular security audits and updates
- Limited access to personal data on a need-to-know basis
- Regular backups to prevent data loss
- Incident response plan for any potential security breaches
Your Rights and Choices
Access and Update
You can access and update your personal information through your account dashboard at any time.
Data Deletion
You can request deletion of your account and associated data by contacting our support team.
Communication Preferences
You can opt out of non-essential communications through your account settings or unsubscribe links.
Data Portability
You can request a copy of your data in a machine-readable format for transfer to other services.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform:
- • Essential cookies: Required for basic platform functionality
- • Analytics cookies: Help us understand how users interact with our platform
- • Preference cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences, though some features may not work properly if cookies are disabled.
Children's Privacy
CharityConnect is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
Email: privacy@charityconnect.org
Address: 123 Community Street, Suite 456, San Francisco, CA 94102
